You would think after my mother dropped 10k into their casino, they would be bending over backwards to try to salvage her business, but since I live out of state (my parents live in state) they made it very clear that they didn’t care. He was also extremely rude and very defensive. It took my PR Firm pestering him to just return a phone call. We then called, texted, and emailed Jason’s supervisor, JC Lara. I finally got a picture of his badge and supervisors name. I ran into Jason again and he practically made me chase him down. We then went to the restaurant to have dinner before getting an Uber to the tow yard to pay the towing fee and retrieve our car. I asked to see his badge, Jason said no and stormed off. Not only did Jason deny my request, but Jason also pushed his finger into my chest and was extremely rude. I approached the security supervisor, Jason and asked to see the video that Jason claimed he was in possession of. Calder Casino had our vehicle towed claiming there was a no parking sign. We parked in the casino parking lot as my mother was gambling and if she got done before the game was over, she could easily get to the car. Shops: Hard Rock Store, Rock Shop and Rainmaker, The Cellar Wines & Spirits, Wild Card Store, Kristals, Lucky Cigar, Maceoo, Aubi & Ramsa.I attended the Bills/Dolphins football game and the stadium is very close to the casino, so I dropped off my 80 year old mother to gamble at the casino, parked, and my father and I walked over to the game.

Other Amenities: Casino, full service spa & salon, 9 Dining options and a Food Court.

Number of Sleeping Rooms (Include Suites): 800.

Number of Handicap Accessible Rooms: 19.

Center Bar, L Bar, Council Oak Lounge, The Rez Grill Bar, Cipresso Bar, Pool Bar, Hard Rock Cafe Bar.

Food & Beverage: Council Oak Steaks & Seafood, The Rez Grill, Cipresso, Hard Rock Cafe, Rise Kitchen & Deli, Pool Bar & Grill, Jubao Palace Noodle Bar, Constant Grind, Poker Snack Bar, Food Court.Deposit Policy: $100 room deposit per night, refundable.Check-In/Check-Out Policy: Check In: 4pm Check Out: 11am.Cancellation Policy: 24 hours prior to arrival to qualify for a refund of the deposit.

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